RemaMax Mobile App Privacy Policy

Introduction

HealthFast, LLC ("Company," "We," “Us,” and/or “Our”) respect your privacy and are committed to protecting it through our compliance with this policy. This policy describes the types of information we may collect or that you may provide when you purchase, download, install, create an account on, access, or use RemaMax (the "App"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

In addition to making available the App, we also operate websites (the “Site”) that provide information about our company and the services we offer, including the App and any other applications we make available and related services (collectively, the “Services”).

This Privacy Policy describes how HealthFast, LLC collects, uses, and shares your Personal Information in connection with the Services, and your choices and rights in relation to your Personal Information. We refer to “Personal Information” as any information that relates to an identifiable person. For more information about how we collect, use and share health information, please visit our https://remamax.com/legal/health-data.

HealthFast, LLC is committed to maintaining the confidentiality, integrity and security of the Personal Information provided by our users as described in this Privacy Policy.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, create an account, or use this App. By downloading, creating an account, or using this App, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Children Under the Age of 18

The App is not intended for children under 18 years of age. No one under age 18 may provide any Personal Information from children under 18. We do not knowingly collect Personal Information from children under 18. If you are under 18, do not use or provide any information on this App or through any of its features, create an account on the App, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at support@remamax.com.

Residents of certain states under 18 years of age may have additional rights regarding the collection and sale of their Personal Information. Please see Your State Privacy Rights for more information.

Information We Collect and How We Collect It

We collect Personal Information from you when you provide such information, such as when you contact us with inquiries, register for access to the App, select or enter Personal Data on the App (including health information), respond to one of our prompts, or use certain Services. This Personal Data includes:

• Account information, such as your name, username, email, phone number, and mailing address. If you choose to log in with a third-party service, such as Google or Apple, we receive a token that enables you to log in with the third-party service;
• Health information that you may choose to provide, including medical condition, treatment, clinical trial screening, and medications;
• Relevant demographic information, such as ethnicity, gender, and family disease history;
• Precise geolocation information, including your GPS location, where authorized by you, such as to identify clinical trial sites near your location;
• Communications with us when you contact us with questions, feedback, or otherwise;
• Marketing information, such as your preferences for receiving communications about our Services and publications, and details about how you engage with our communications;
• Any other information you choose to provide, such as content you upload to the App and other communications you share with us.
• Details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App.
• Your search queries on the App.
• Progress photos and face or body scan photos you choose to capture, and the goals, metrics, and preferences you enter.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our App, including when you download, access, or use the App, we may use automatic data collection technologies to collect certain information about your device and your browsing and usage activity and patterns, including:

• Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App.
• Device Information. We may collect information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, and mobile network information.
• Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
• Location Information. This App collects real-time information about the location of your device. When you enable location access, the App uses your device's location to find and display nearby gyms, saunas, and other wellness locations through the Nearby feature..

If you do not want us to collect this information you may opt out at any time by sending us an email at support@remamax.com or adjusting the settings in your account. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information. However, please note that opting out of the App's collection of information will disable certain features.

The technologies we use for automatic information collection may include:

• Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our App.
• Web Beacons. Pages of the App and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).

Third-Party Information Collection

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

• Your mobile device manufacturer.
• Your mobile service provider.

These third parties may use tracking technologies to collect information about you when you use this app. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any Personal Information, to:

• To operate, maintain and support our Services, including to create, maintain, and secure your account and the Services, and to troubleshoot problems with the Service Provide you with the App and its contents, and any other information, products, or services that you request from us;
• Give you notices about your account and/or subscription, including expiration and renewal notices;
• Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
• Notify you when App updates are available, and of changes to any products or services we offer or provide though it;
• Fulfill any other purpose for which you provide it.

The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our App according to your individual interests.
• Speed up your searches.
• Recognize you when you use the App.

We use location information we collect to find and display nearby gyms, saunas, and other wellness locations relevant to your plan.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose Personal Information that we collect or you provide:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of HealthFast, LLC's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by HealthFast, LLC about our App users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your NON HEALTH RELATED Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce our rights arising from any contracts entered into between you and us, including the App End User License Agreement/Terms of Service https://remamax.com/legal/user-agreement, and for billing and collection.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of HealthFast, LLC, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the Personal Information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of over your information.

(*Note: Opt-out policies for the below data collection/ information disclosure are required by many state laws and must be included in the App.*)

• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You can choose whether or not to allow the App to collect information through other tracking technologies by sending us an email at support@remamax.com or adjusting the settings in your account. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly.
• Location Information. You can choose whether or not to allow the App to collect and use real-time information about your device's location through your device's privacy settings. If you block the use of location information, some parts of the App may become inaccessible or not function properly.
• Promotion by the Company. If you do not want us to use your email address or other contact information to promote our own or third parties' products or services, you can opt-out by sending us an email at support@remamax.com or adjusting the settings in your account. You can also always opt-out by logging into the App and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@remamax.com.
• Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by sending us an email at support@remamax.com or adjusting the settings in your account. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@remamax.com.
• Disclosure of Your Information for Third-Party Advertising and Marketing. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for advertising and marketing purposes, you can opt-out by sending us an email at support@remamax.com or adjusting the settings in your account. You can also always opt-out by logging into the App and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@remamax.com.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

Residents in certain states, such as California, may have additional Personal Information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Personal Information

You can review and change your Personal Information by logging into the App and visiting your account profile page.

You may also send us an email at support@remamax.com to request access to, correct, or delete any Personal Information that you have provided to us. We cannot delete your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our terms of use https://remamax.com/terms.

Residents in certain states, such as California, may have additional Personal Information rights and choices. Please see Your State Privacy Rights for more information.

Your State Privacy Rights

Many states, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide their state residents with rights regarding our use of their Personal Information. These rights may include:

• Access and delete certain Personal Information.
• Correct inaccuracies in their Personal Information, taking into account the information's nature processing purpose.
• Data portability.
• Opt-out of personal data processing for targeted advertising, sales; or consumer profiling.
• Either limit (opt-out of) or require consent to process sensitive personal data or process personal data of minors under 18 years old.

The exact scope of these rights may vary by state. To learn more about consumer privacy rights in other states and how to exercise them, visit https://www.ncsl.org/technology-and-communication/data-security-laws-private-sector.

To exercise any of these rights please send us an email at support@remamax.com.

Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the App. The information you share in public areas may be viewed by any user of the App.

Unfortunately, the transmission of information via the internet and mobile platforms is never completely secure. Although we do our best to protect your Personal Information, we cannot guarantee the security of your Personal Information transmitted through our App. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures included through the App.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users' Personal Information, it is our policy to notify you by email to the email address specified in your account, or through a notice in the App.

The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

support@remamax.com

To register a complaint or concern, please see App’s User Agreement https://remamax.com/legal/user-agreement.